Online Remote Support

Being able to respond quickly and effectively to any number of mission critical issues is a top priority at Software Link.

We have found that many software and networking problems can be resolved remotely from our office via the Internet. Our online support option is perfect for those offices that have high-speed Internet access and want to save time and money.

The back-office software we use is secure and reliable, giving our consultants the ability to support you and your office when you need it, not days later.

Contact Software Link by calling
(770) 569-5889 to request online support.

*High-speed Internet access required.

Enter a Trouble Ticket

Current clients may enter trouble tickets through our online web ticketing solution. Response times are typically faster and more efficient when tickets are entered via the web.

Directions:

1. Call our Tech Support Help Desk to obtain your user name and password.

2. Click on the link below to enter the online system, and enter your user name and password.

3 Enter your ticket with as much detail as possible.

4. Hit the submit button, and that's it! We will take it from there.